Payment Policy

Last Updated: May 2026

At MemorialPortrait.store, we provide secure and transparent payment processing for every customer. By placing an order through our website, you agree to the payment terms outlined below.

1. Accepted Payment Methods

We accept major credit cards, debit cards, and other secure payment methods available during checkout through trusted payment providers, including Stripe.

Available payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay

All transactions are processed in U.S. Dollars (USD) unless otherwise stated during checkout.

2. Secure Transactions

We protect all payment transactions using industry-standard SSL encryption technology. Stripe and our payment partners securely process payment information to help prevent unauthorized access and fraud.

MemorialPortrait.store does not store full credit card information on its servers.

3. Order Confirmation and Authorization

When you place an order, you authorize MemorialPortrait.store to charge the total purchase amount, including product pricing, applicable taxes, shipping fees, and optional customization services.

After payment approval, customers receive an order confirmation by email. In some cases, we may review orders for fraud prevention or payment verification before production begins.

We reserve the right to decline or cancel orders that appear fraudulent, unauthorized, or in violation of our store policies.

4. Custom Product Payments

Memorial portraits are personalized custom products created from customer-submitted photographs and design instructions.

Because custom artwork production may begin shortly after payment, customers may not cancel orders once design work or production has started.

We encourage customers to carefully review all order details before completing checkout.

5. Pricing and Billing Information

We strive to provide accurate pricing and billing information at all times. However, MemorialPortrait.store reserves the right to correct pricing errors, product information, or billing inaccuracies when necessary.

Customers are responsible for providing complete and accurate billing details during checkout. Incorrect or unverifiable payment information may delay order processing or result in order cancellation.

6. Refunds and Payment Disputes

Customers who experience issues with an order should contact our support team before filing a payment dispute or chargeback.

Our team will make reasonable efforts to resolve concerns through revisions, replacements, refunds, or other appropriate solutions when applicable.

Refund eligibility is subject to our Refund Policy and the status of custom production work.

Fraudulent chargebacks or abusive payment disputes may result in order cancellation and restriction from future purchases.

7. Fraud Prevention and Security Review

To protect customers and maintain a secure shopping environment, we may use fraud prevention tools and verification systems, including:

  • Address verification
  • IP and device review
  • Payment risk analysis
  • Manual order verification when necessary

Orders identified as high-risk may require additional confirmation before fulfillment.

8. Contact Information

For billing questions or payment support, please contact:

MemorialPortrait.store
Email: support@memorialportrait.store
Website: https://memorialportrait.store

Customer support inquiries are typically answered within 1–2 business days.

9. Policy Updates

MemorialPortrait.store may update this Payment Policy at any time to reflect operational, legal, or security changes. Updated versions will be posted on this page with the revised effective date.