Privacy Policy

Last Updated: May 2026

At MemorialPortrait.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase our products and services.

By using MemorialPortrait.store, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Uploaded photographs or design materials
  • Payment information necessary for transaction processing

Technical Information

We may automatically collect certain technical data, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and usage analytics

This information helps us improve website performance, prevent fraud, and enhance customer experience.

2. How We Use Your Information

We use customer information to:

  • Process and fulfill orders
  • Provide memorial portrait design services
  • Communicate regarding orders and customer support
  • Send proofs, revisions, and delivery updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

We do not sell or rent customer personal information to third parties.

3. Payment Security

Payments on MemorialPortrait.store are securely processed through trusted third-party payment providers, including Stripe.

We do not store full credit card numbers or sensitive payment credentials on our servers. Payment information is encrypted and processed using industry-standard Secure Socket Layer (SSL) technology.

4. Uploaded Photos and Customer Content

Customers may upload photographs and materials for memorial portrait creation. These files are used solely for fulfilling customer orders and providing requested services.

We do not publicly share customer images without explicit permission.

Uploaded files may be temporarily retained for customer support, revisions, reorders, or backup purposes.

5. Cookies and Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve customer experience

You may disable cookies through your browser settings, though some website features may not function properly.

6. Third-Party Services

We may use trusted third-party providers for:

  • Payment processing
  • Email communication
  • Website hosting
  • Shipping and delivery services
  • Analytics and security monitoring

These providers only receive information necessary to perform their services.

7. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, misuse, disclosure, or destruction.

While no internet transmission is completely secure, we strive to use commercially acceptable methods to protect customer data.

8. Customer Rights

Customers may contact us to:

  • Request access to personal information
  • Correct inaccurate information
  • Request deletion of certain data
  • Ask questions regarding privacy practices

Requests may be subject to identity verification and applicable legal requirements.

9. Retention of Information

We retain customer information only as long as necessary for:

  • Order fulfillment
  • Customer support
  • Legal compliance
  • Fraud prevention
  • Business recordkeeping

10. Contact Information

If you have questions regarding this Privacy Policy, please contact us:

MemorialPortrait.store
Email: support@memorialportrait.store
Website: https://memorialportrait.store

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.