Terms and Conditions

Last Updated: May 2026

Welcome to MemorialPortrait.store. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.

Please read these terms carefully before placing an order or using our services.

1. Overview

MemorialPortrait.store provides custom memorial portrait design services, digital artwork, and related products created from customer-submitted photographs and personalization requests.

These Terms and Conditions apply to all visitors, customers, and users of the website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have legal permission to use this website.
  • You are authorized to submit photographs, images, and content provided with your order.
  • You agree to comply with all applicable laws and regulations.

3. Orders and Custom Design Services

All memorial portraits are custom-made products created according to customer instructions and uploaded materials.

Customers are responsible for:

  • Providing accurate order information
  • Uploading clear and appropriate photographs
  • Reviewing spelling, dates, and personalization details before approval

MemorialPortrait.store is not responsible for errors submitted by customers during the ordering process.

We reserve the right to refuse orders containing unlawful, offensive, copyrighted, or inappropriate content.

4. Pricing and Payments

All prices displayed on MemorialPortrait.store are listed in U.S. Dollars (USD) unless otherwise stated.

Customers agree to pay all applicable charges, including:

  • Product pricing
  • Customization fees
  • Taxes
  • Shipping charges

Payments are securely processed through trusted third-party providers, including Stripe.

We reserve the right to cancel or refuse orders suspected of fraud, unauthorized transactions, or policy violations.

5. Production and Delivery

Production and delivery times vary depending on product type, order complexity, revisions, and shipping location.

Estimated turnaround times are provided for reference only and are not guaranteed.

MemorialPortrait.store is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs processing
  • Incorrect customer information
  • Events outside our reasonable control

Digital products are typically delivered electronically via email or download link.

6. Revisions and Customer Approval

Customers may request reasonable revisions before final approval when applicable.

Once final artwork is approved, printed, delivered, or downloaded, additional revisions may require extra charges.

Customers are responsible for reviewing proofs carefully before approving production.

7. Refunds and Cancellations

Because memorial portraits are personalized custom products, refund eligibility may be limited once design work or production begins.

Customers may request cancellation before production starts. Approved cancellations may be subject to administrative, artist, or processing fees.

Refund requests are reviewed individually in accordance with our Refund Policy.

8. Intellectual Property

All website content, designs, graphics, branding, and artwork created by MemorialPortrait.store remain the property of MemorialPortrait.store unless otherwise agreed in writing.

Customers retain ownership of photographs they submit.

Customers grant MemorialPortrait.store permission to use submitted materials solely for order fulfillment and customer support purposes.

9. Prohibited Use

Users may not:

  • Use the website for unlawful purposes
  • Upload offensive, illegal, or infringing content
  • Attempt to interfere with website security or functionality
  • Use automated systems to access or copy website content

We reserve the right to suspend or terminate access for violations of these terms.

10. Limitation of Liability

MemorialPortrait.store shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

11. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of information as described in our Privacy Policy.

12. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Updated terms become effective immediately upon posting on this page.

Continued use of the website after updates constitutes acceptance of the revised terms.

13. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

MemorialPortrait.store
Email: support@memorialportrait.store
Website: https://memorialportrait.store

Customer support inquiries are typically answered within 1–2 business days.